Q. How long does it take to receive my saddle?
A. Once we have received your order and payment it will take 4-6 weeks to deliver your saddle. Feel free to contact us ahead of time to see how our schedule is running.
Q. Do you have a warranty?
A. Yes - Our warranty is two years and covers all parts and labor, for damage occurring as the result of normal use.
Q. What sort of tree do you use?
A. Our trees are injected moulded high density PVC. Unlike wood they don’t wrap or split.
Q. What kind of leather do you use?
A. Our leather is made by Wickett & Craig – the finest US tanned leather available.
Q. How much do the saddles weigh?
A. The upper weight includes stirrups!
Q. What is your return policy?
A. If you are not fully satisfied with the purchase of a new Specialized Saddle you can return it in new condition within 10 days for a full refund less our freight charges of $50. You are required to contact our office (575-882-3627) for an RMA number PRIOR to return. Saddles returned without our RMA number will be refused and will not receive refund. Your full purchase price will be refunded within 30 days after receipt of saddle.
Q. Do you make custom saddles for draft horses and mules that may not fall within standard tree fitting parameters?
A. We make custom trees for many types of horses and using an equimeasure mold of horse we can make a saddle that uses our adjustable fit system but fits your type of riding animal. Should you change mounts you can still use your adjustable Specialized Saddle to fit to perfection. Please contact one of our fitting specialists to discuss your fit requirements: +1 575 882 3342
Q. How long has Specialized Saddles been in business?
A. We started business full time in 2000, and have shipped over 2400 saddles. Our products are the saddle of choice for many top Endurance riders, in the US and around the world.
